What Affects the Price of Document Digitisation?
Document digitisation is rarely as simple as feeding paper into a scanner. The final cost depends on a chain of factors — from the physical condition of your documents through to how you want the digital files organised and delivered. Understanding these factors helps you control costs and avoid surprises when the invoice arrives.
Document Condition
The physical state of your documents is the single biggest variable. Clean, flat, loose A4 sheets feed through a production scanner at hundreds of pages per minute with minimal operator intervention. Damaged, crumpled, stapled or mixed-format documents require manual handling that slows everything down.
Factors that increase cost:
- Staples and paperclips: Every staple must be removed by hand before scanning. On a project of 50,000 pages with staples every 5-10 pages, that is 5,000-10,000 individual staple removals
- Torn or fragile pages: Damaged pages cannot go through an automatic document feeder — they must be scanned on a flatbed, which is dramatically slower
- Folded documents: Pages folded in half or with folded corners need to be flattened to scan correctly. Creased pages can jam scanners
- Sticky notes and annotations: Sticky notes need to be either removed, relocated, or scanned separately to capture the information underneath
- Mixed paper sizes: A batch of all-A4 pages scans efficiently. A batch mixing A4, A3, A5, receipts and odd-sized documents requires constant scanner adjustment
Volume
Volume affects price in two ways. First, fixed costs (project setup, scanner calibration, quality assurance processes, delivery) are spread across more pages in larger projects. Second, production scanners are optimised for sustained throughput — they become more efficient the longer they run.
A project of 500 pages has almost the same setup and calibration cost as a project of 50,000 pages. The per-page rate for the small project may be three to four times higher simply because those fixed costs are shared across fewer pages.
Resolution and Colour
Scanning resolution (DPI) and colour mode affect scanning speed and file size:
- 200 DPI black and white: Fastest, smallest files. Suitable for text-only documents where you need basic legibility
- 300 DPI black and white: The standard for most business documents. Good text quality, reasonable file sizes
- 300 DPI colour: Needed when documents contain colour (logos, highlighted text, colour-coded forms). Files are 3-5 times larger than black and white
- 600 DPI colour: Used for documents with fine detail, photographs, or security features. Slowest to scan, largest files
The cost difference between 200 and 300 DPI is usually negligible. The jump to 600 DPI or full colour increases scanning time and storage costs, but typically adds only 1-3p per page to the scanning rate.
Document Preparation
Preparation — the manual work done before a document touches the scanner — is often the largest cost component. On straightforward projects, preparation might add 2-3p per page. On complex projects with heavily stapled, folded or damaged documents, it can add 10-15p per page.
You can reduce preparation costs by doing some of the work yourself before the scanning bureau collects your documents. Removing staples, taking papers out of folders, and removing paperclips in advance can cut the preparation charge significantly. But be realistic about how much time this takes — it is tedious work and your staff time has a cost too.
Indexing and Metadata
Simply scanning creates image files. To make those files useful, they typically need to be named, organised, and tagged with metadata. The level of indexing you need significantly affects cost:
- Basic file naming: Files named sequentially or by box number — minimal additional cost
- Document-level indexing: Each document named by type, date, or reference number — adds 3-10p per document
- Full metadata capture: Extracting specific data points (client names, invoice numbers, dates, amounts) and entering them into a spreadsheet or database — adds 10-30p per document depending on complexity
Quality Assurance
Quality assurance (QA) is the process of checking scanned images against originals to ensure nothing was missed, pages are in the right order, and image quality is acceptable. Standard QA (checking a sample of images from each batch) is typically included in the base price. Enhanced QA (checking every single page) is more expensive but necessary for critical documents.
Delivery and Storage
How you receive the scanned files also affects cost. Options range from a USB drive (cheapest) to upload to a cloud platform or integration with your document management system (most expensive). If large volumes of data need to be transferred securely, encrypted drives or secure file transfer may be required.
Get a Free Quote
Every project is different, so the best way to understand your costs is to get in touch with our team. We provide clear, no-obligation quotes — usually within the same day.
Call us on 01691 650355 or use the form below.








